1. Return Policy:

At Flaunt,  we are committed to ensuring the satisfaction of our customers. We understand that occasionally issues may arise with your order, and we are dedicated to addressing these concerns promptly and efficiently. Please read our refund policy below:

Eligibility for Returns and Refunds

Wrong Product Delivery: If you receive a product different from the one that you ordered, you are eligible for a return and refund.

Product Spillage: In cases where the product has spilled during transit, you are eligible for a return and refund.

Video Proof Requirement

To process a return or refund due to the above reasons, we require video evidence. Please ensure that you take a video while unboxing the parcel. This video should clearly show the product and any issue you’re reporting (wrong product or spillage).

Important: Without video proof showing the parcel being opened and the issue identified, we will not be able to proceed with a return or refund. This is necessary to ensure the integrity of our return process.

Process for Returns and Refunds

Contact Us: Reach out to our customer service team via [contact details] within [timeframe, e.g., 48 hours] of receiving your order.

Submit Video Proof: Send us the unboxing video along with a brief description of the issue.

Review: Our team will review your claim. If your claim is approved, we will initiate the return and refund process.

Refund Processing: Once the return is received and inspected, we will process your refund. The refunded amount will be credited to your original payment method within [number of days] business days.

Additional Information

Shipping Costs: In cases of returns due to our error (wrong product or spillage), we will cover the return shipping costs.

Non-Returnable Items: Please note that for all other issues (e.g., change of mind, dissatisfaction with the product), our products are not returnable, and refunds will not be issued.

Contact Us for Support: If you have any questions or need assistance, please don’t hesitate to contact our customer support team.

Conclusion

We value your trust in our brand and strive to ensure a positive experience with every purchase. Thank you for choosing Flaunt.

This policy is designed to be clear and fair to both the company and the customers, explaining the conditions under which returns and refunds are possible and the process to be followed. Adjust the details as per your specific business practices and legal requirements.